CONTACT & SUPPORT
NEED A HAND?
We’re here to help! Before sending us a message, check out our quick-help options below. You may be able to find what you need right away.
QUICK SHIPPING UPDATE
We’re currently experiencing a higher-than-usual volume of orders, so some orders may take a little longer to ship. Our team is working hard to get everything on its way. Thanks for hanging with us!
LOOKING FOR SOMETHING QUICK?
TRACK MY ORDER →
Check the latest status of your order.
START A RETURN OR EXCHANGE →
Start or check on a return or exchange.
PREORDER INFO →
Find information about preorder items and estimated shipping timelines.
SHIPPING INFO →
Get answers about shipping, tracking, and international orders.
STILL NEED HELP? MESSAGE US
Message Hours: 8:00 AM – 5:00 PM PST (Los Angeles)
Click the chat icon in the bottom-left corner(during business hours) of the page to contact our Customer Care team.
Your message will be sent to our team as an email support request, and we'll get back to you as soon as possible.
Please allow up to 3 business days for a response.
To help us assist you faster, please include your order number and the email address used to place your order.
Already sent us a message? Hang tight. Sending multiple messages about the same issue may delay our response.
xo,
REVICE